Dear Customers,
As part of our efforts to curtail the spread of COVID-19 and in compliance with the decisions of the Supreme Committee on COVID-19, our Delivery Order counters will be closed effective Monday March 23rd 2020 until further notice and we will also not be receiving any customers at our offices. To further reduce the risk of spreading the virus, we will have part of our staff working from home while others will continue to work from our offices.
Having said that, there is no change to our regular services, and we will continue to operate as usual. You can communicate with us as usual on telephone and email.
To ensure business continuity with the least amount of disruption, we have introduced the following procedure for issuance of Delivery Orders... Read More
For Seaway Bill of Lading (SWB):
Please arrange to scan the following documents in color and email them to us for processing:
- Copy of the SWB with your endorsement on the face of the SWB
- Payment confirmation.
- Online D/O authorization form filled out, signed and stamped.
For Original Bill of Lading (OBL)
Please arrange to scan the following documents and email them to us for processing:
- Copy of OBL
- Payment confirmation
- Online D/O authorization form filled out, signed and stamped.
Please arrange to drop off the Original Bill of Lading at the designated area in our nearest D/O counter (Jibroo or Sohar) and leave. Please do not wait at the office as we will email the D/O to the email addresses listed in the authorization form once it has been processed.
You are kindly requested to make full payment to one of our bank accounts electronically or using the Banks' cash deposit machines. We will not be accepting cash or checks at our offices and your D/O will only be processed once cleared funds have been received in one of our bank accounts.
Emails can be sent to:
If your document is a SWB you can send an email to either of these addresses but not both. For shipments arriving at Salalah Port and Port of Duqm, please email edomuscat@bhacker.com.
Our bank account details are as follows:
Bank |
Account Number |
Bank Muscat |
0339-00088844-0018 |
National Bank of Oman |
1021-125614-001 |
Oman Arab Bank |
3103-054676-500 |
HSBC |
004-030409-001 |
Please bear with us during these difficult times as we continue to try to provide you with our best services while at the same time protect you, our staff, and our Country.
Best regards,
The Management
Contact Details
Department |
Name |
Office |
Mobile |
Delivery Order – Muscat / Salalah / Duqm |
Shihab Darwish |
24711358 / 24711713 |
92744168 |
|
Delivery Order - Sohar |
Nasser AL Saidi |
26752500 |
95801007 |
|
Imports |
Balu Balagiri |
24714221 - Ext. 224 |
99351356 |
Roger Rodricks |
24714221 - Ext. 223 |
96991270 |
Samuel Varghese |
24714221 – Ext. 231 |
99342842 |
Iyyappan |
24714221 - Ext. 251 |
92780265 |
Vinai |
24714221 - Ext. 232 |
90861937 |
|
|
Exports |
Balakrishnan K.N |
24714221 – Ext. 249 |
99466984 |
Ajit Padmanabhan |
24714221 – Ext. 250 |
99886026 |
Ali Reza |
24714221 – Ext. 257 |
99475089 |
Lakshmi |
24714221 – Ext. 256 |
99342841 |
Shiva Kumar |
24714221 – Ext. 221 |
95876643 |
Antu Antony |
24714221 – Ext. 204 |
95796940 |
|